Mobile Terms & Conditions

You can add an eligible Embold Credit Union Card to a Wallet by either following our instructions as they appear on an Embold Credit Union proprietary platform (e.g., Embold Credit Union Mobile® app or emboldcu.org) or by following the instructions of the Wallet provider. Only Embold Credit Union Cards that we determine are eligible can be added to the Wallet. If your Embold Credit Union Card or underlying account is not in good standing, that Embold Credit Union Card will not be eligible to be added to or enrolled in the Wallet. We may determine other eligibility criteria in our sole discretion. When you add an Embold Credit Union Card to a Wallet, the Wallet may allow you to (a) use the Embold Credit Union Card to (i) enable transfers of money between you and others who are enrolled with the Wallet provider or a partner of such Wallet provider, and/or (ii) enter into transactions where the Wallet is accepted, including the ability to use the Embold Credit Union Card to complete transactions at participating merchants’ physical locations, e-commerce locations, and at ATMs; and (b) use other services that are described in the Waller provider’s agreement or that they may offer from time to time. The Wallet may not be accepted at all places where your Embold Credit Union Card is accepted. We reserve the right to terminate our participation in a Wallet or with a Wallet provider at any time and the right to designate a maximum number of Embold Credit Union Cards that may be added to a Wallet.

The terms and agreement that govern your Embold Credit Union Card do not change when you add your Embold Credit Union Card to the Wallet. The applicable Member Account Agreement or Credit Card Agreement that governs the Embold Credit Union Card, as amended from time to time, are incorporated by reference as part of these Terms. Please review those agreements, as applicable, for important information on your rights and responsibilities when making transactions through a Wallet. The Wallet simply provides another way for you to make purchases or other transactions with an Embold Credit Union Card.

Any applicable interest, fees, and charges that apply to your Embold Credit Union Card or underlying account will also apply when you use a Wallet to access your Embold Credit Union Card. Embold Credit Union does not charge you any additional fees for adding your Embold Credit Union Card to the Wallet or using your Embold Credit Union Card in the Wallet. The Wallet provider and other third parties such as wireless companies or data service providers may charge you fees. You are solely responsible for reporting and paying any applicable taxes arising from transactions originated using your Embold Credit Union Card information transmitted by a Wallet and you shall comply with any and all applicable tax laws in connection therewith.

Embold Credit Union is not the provider of the Wallet, and we are not responsible for providing the Wallet service to you. We are only responsible for supplying information securely to the Wallet provider to allow usage of the Embold Credit Union Card in the Wallet. We are not responsible for any failure of the Wallet, for any errors, delays caused by or the inability to use the Wallet for any transaction. We are not responsible for the performance or non-performance of the Wallet provider or any other third parties regarding any agreement you enter into with the Wallet provider or associated third‐party relationships that may impact your use of the Wallet.

You agree and acknowledge that the transaction history displayed in the Wallet solely represents our authorization of your Wallet transaction and may not reflect complete information about the transaction, nor any post-authorization activity, including but not limited to clearing, settlement, foreign currency exchange, reversals, returns or chargebacks. Accordingly, the purchase amount, currency, and other details for the Wallet provider’s transaction history in connection with use of your Card in the Wallet may be preliminary and/or incomplete, and may not match the transaction amount that ultimately clears, settles, and posts to your Card’s billing or monthly statement, which shall be deemed the prevailing document.

You consent to receive electronic communications and disclosures from us in connection with your Embold Credit Union Card and the Wallet. You agree that we can contact you by email at any email address you provide to us in connection with any Embold Credit Union product, service or account, or through the mobile device on which you have downloaded the Embold Credit Union Mobile app. It may include contact from companies working on our behalf to service your accounts. You agree to update your contact information with us when it changes.

You should contact the Wallet provider on how to remove an Embold Credit Union Card from the Wallet. We can also block an Embold Credit Union Card in the Wallet from certain transactions or purchases at any time.

These Terms are governed by federal law and, to the extent that state law applies, the laws of the state that apply to the agreement under which your Embold Credit Union Debit or Credit Card is covered. Disputes arising out of or relating to these Terms will be subject to any dispute resolution procedures in your Embold Credit Union Member Account Agreement or Credit Card Agreement.

We can terminate these Terms at any time. We can also change these Terms, or add or delete any items in these Terms, at any time. Your use of an Embold Credit Union Card in a Wallet after we have made such changes available will be considered your agreement to the changes. We will provide notice if required by law. We can also assign these Terms. Furthermore, subject to applicable law, at any time we may (i) terminate your use of any Embold Credit Union Card in connection with a Wallet, (ii) modify or suspend the type or dollar amounts of transactions allowed using Embold Credit Union Cards in connection with a Wallet, (iii) change an Embold Credit Union Card’s eligibility for use with a Wallet and/or (iv) change the Embold Credit Union Card authentication process. You cannot change these terms, but you can terminate these Terms at any time by removing all Embold Credit Union Cards from the Wallet. You may not assign these Terms.

Your privacy and the security of your information are important to us. Our Privacy Policy is available online at: https://www.emboldcu.org, as amended from time to time, applies to your use of your Embold Credit Union Card in the Wallet. You agree that we may share your information with the Wallet provider, merchants, a payment network, and others in order to provide the services you have requested, to make information available to you about your Embold Credit Union Card transactions, and to improve our ability to offer these services. This information helps us to add your Embold Credit Union Card to the Wallet and to maintain the Wallet. We do not control the privacy and security of your information that may be held by the Wallet provider and that is governed by the privacy policy given to you by the Wallet provider.

We can provide notices to you concerning these Terms and your use of an Embold Credit Union Card in the Wallet by posting the material on our website, through electronic notice given to any electronic mailbox we maintain for you or to any other email address or telephone number you provide to us, or by contacting you at the current address we have on file for you. You may contact us at: 1-800-656-0671.

WE ARE NOT AND SHALL NOT BE LIABLE FOR ANY LOSS, DAMAGE OR INJURY OR FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, ARISING FROM OR RELATED TO YOUR ADDING AN EMBOLD CREDIT UNION CARD TO A WALLET, OR YOUR ACCESS OR USE OF A WALLET. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS OF ANY KIND (EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS) AS TO ANY AND ALL WALLETS AND ALL INFORMATION, PRODUCTS AND OTHER CONTENT INCLUDED IN OR ACCESSIBLE FROM THE WALLETS.

If you have any questions, disputes, or complaints about the Wallet, contact the Wallet provider using the information given to you by the provider. If your question, dispute, or complaint is about your Embold Credit Union Card, then contact us at: (503) 656-0671.