Manage your money wherever you go with our free mobile app. Check your balances, deposit a check1, find out if a transaction has cleared, transfer funds, and more — all from your mobile device.
The Clackamas App
Before you can use the app, you’ll need to set up Online Banking. Get started here.
App for iPhone
The Clackamas app is available on iTunes. Download the app for your iOS device.
App for Android
Download the Clackamas app for your Android device from Google Play, for free.
Have you signed up for Electronic Documents yet?
If not, you should! Electronic documents are delivered instantly, they keep sensitive info out of your mailbox, and they reduce your paper consumption.
Answers for your questions.
Yes. To do so, first you’ll need to sign up for Online Billpay (inside Online Banking). Simply click “Bill Pay” inside online banking to get started.
If your mobile device gets lost or stolen, you can deactivate its access to your account by logging into Online Banking from a computer and changing your password. You can also contact us during normal business hours at (503) 656-0671 to alert us of the situation and we can help.
We encourage you to set a password for your mobile device, so if it falls into the wrong hands, you’ll have an extra layer of protection in place.
Never store passwords on your smartphone. It’s always best to commit these security details to memory, even when you’re using applications that remember passwords for you.
Don’t download apps from any source that you don’t already know and trust. Get them from iTunes or the Android Marketplace.
The same goes for links in your email. Don’t click any link from an email message, even if it looks like a source you know. Sometimes an email that looks legit is actually a phishing attempt in disguise. Instead of clicking the link, open your browser and go to the website yourself. That way, you’ll be less likely to end up on a fake website designed to steal your data.
You’ll need to download our app and be enrolled in Online Banking. You will need to endorse the check with your signature and add “For Mobile Deposit Only at Clackamas” on the back of your check.
If the check you are depositing using Mobile Banking does not have the endorsement “For Mobile Deposit Only at Clackamas” it will be refused.
Once you’ve successfully submitted your check, write the date plus the words “Electronically Presented” across the top half of the face of the check.
Keep the check for 60 days after it’s been posted to your account in case we need to reference it for some reason. Once 60 days have passed, completely destroy the check by shredding it.
If your check can’t be posted for some reason, we may ask you to submit the check again. You can always visit your local branch or give us a call if you have questions about your mobile deposit.