Please note, visits to open branch locations are by appointment only.

Click here for information regarding Clackamas’ fee reductions for members, our branch location hours, and available services during the coronavirus outbreak.


Member Documents

What you need, when you need it.

We understand that life happens. At Clackamas, we want you to have what you need, when you need it. We’ve got your back with a library of documents and resources you may need to keep your accounts up-to-date.

Answers for your questions.

If your card has been lost or stolen, please contact us immediately to prevent fraud on your account. Need to replace your card? Let’s get that taken care of. Looking to activate your debit card or set/change your pin? We have options to fit your needs:

Call (855) 477-1163
Stop by a branch

Simply log into Online Banking and click the “Activate Card” tab. You can also activate a new card by calling us during business hours at (503) 656-0671 or (800) 878-0671 (press 1 for a Teller), visiting a branch, or calling Visa Customer Care Services anytime at (855) 477-1163.

You can access your Rewards account information by logging in to your Online Banking account. Don’t have a login created? Visit our Online Banking page to get started today. Or if you prefer, you can create a separate login for our Rewards Redemption site by clicking here.

Yes. First, log into Online Banking. Then click “Options” from the Account Summary and select the software you’re using. From there you can simply follow the prompts to select the date range and accounts you want. Once the file is downloaded, you can import it into your application.

Thank you for visiting Clackamas!

By clicking this link you’ll be leaving Clackamas Federal Credit Union’s website. We hope to see you again soon!

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