Protecting Your Information

Equifax recently reported a data breach which has affected 143 million American consumers’ personal information. Information obtained includes names, Social Security numbers, birth dates, addresses and, in some instances, driver license numbers. 

Be assured that Clackamas remains vigilant in protecting your personal information. Listed below are some steps you can take to help protect yourself:

Through Equifax

  • Visit Equifax’s website, www.equifaxsecurity2017.com. You have the option to find out if your information was exposed. If you choose to click on the “Potential Impact” tab and enter your last name and the last six digits of your Social Security number be sure you’re on a secure computer and an encrypted network connection. Whether or not your information was exposed, U.S. consumers can get a year of free credit monitoring and other services. The site will give you a date when you can come back to enroll. Write down the date and come back to the site and click “Enroll” on that date. You have until Nov. 21, 2017, to enroll. You also can access frequently asked questions at the site.

Through the Credit Union
  • Set up alerts for free in Clackamas’ Online Banking. These alerts can help you monitor your accounts with Clackamas. To get started login to Online Banking and click on “Alerts” in the gray bar at the top of the page.

  • Monitor your accounts and statements. Review your accounts and statements for any suspicious or fraudulent charges. If you find any charges that you did not authorize, report them to the credit union right away.

Email & Phone Call Awareness
  • Look out for phishing emails. Phishing email campaigns tend to ramp up to take advantage of this kind of news. Be aware of emails that attempt to get you to click links or open attachments claiming they are related to this incident. Verify and confirm the legitimacy of any attachments, links, or contact information (phone numbers, email addresses, etc.) in some manner other than using the information provided in the email.   

  • Confirm the identity of callers. Fraudsters sometimes pose as being form legitimate companies and try to obtain personal and financial information.  Call the company directly at a number not provided by the caller to confirm.

Order and Review your Free Credit Report

  • Check your credit reports. Visit annualcreditreport.com, which is the only source for a free credit report authorized by Federal Law. You are entitled to one (1) free credit report from each credit reporting agency every year. Accounts or activity that you don’t recognize could indicate identity theft. Visit identitytheft.gov to find out what to do.

The Federal Trade Commission provides guidance on safeguarding your personal information here, and you can also visit identitytheft.gov for information about protecting yourself after a data breach.