Clackamas branches and offices will be closed on Monday, January 18th in observance of Martin Luther King Jr. Day.

Visits to open branch locations are by appointment only. Click here for branch availability.

Click here for information about PPP Loans.

Navigating COVID-19

We are in this together.

As the novel coronavirus (COVID-19) has an increased impact in Clackamas County and throughout the nation, we are here to serve you and want to share the steps we’re taking across our branches to keep our members and staff healthy during this outbreak.

Recent Updates

 In-person appointments at our Canby Branch are available.

For information regarding support for businesses, including information about applying for PPP Loan Forgiveness, please visit our COVID-19 Business Support page.

Visits to open branch locations are by appointment only at this time. The Closures & Hours section on this page lists more information regarding what services are available at each branch.

MEMBER RELIEF

Emergency Relief Loan. We want to work through this hardship together. Have you recently lost your job? Our Emergency Relief Loan is here to help. Get up to $3,500 for up to 48 months to help keep lights on, a roof over your head, the fridge stocked, and keep you secure during this uncertain time. First payment not due for six months. Rates as low as 3.25% APR1. Click here to apply now. Have questions? Reach out or give us a call at (503) 656-0671.

Our experts are here for you. Need help with your budget or ideas on cutting costs? Or maybe you’d like some ideas for resources available in the community during this time? If you’re interested please send an email to [email protected] and we’ll get you scheduled for an appointment over the phone.

Information at your fingertips. Click here to read our blog about the CARES Act. To read other blog articles about COVID-19 related topics, click here.

Loan payments without fees. Our fee to pay loans online or over the phone with a Visa debit card, MasterCard debit/credit card, or a Discover debit/credit card are being waived. Click here to make a payment now or give us a call at (503) 656-0671.

Lower fees when hardships happen. Our overdraft and non-sufficient funds (NSF) fees are being reduced from $27 to $12. We encourage members to set up overdraft protection to prevent these fees.

Your money when you need it. Helping you access your money without needing to come into a branch by temporarily waiving the Clackamas fee for out-of-network ATMs and the fees associated with incoming and outgoing domestic wires.

Easier access to funds. Helping reduce the need to handle cash and giving you easier access to funds by waiving the corporate check fee. We are temporarily waiving the early withdrawal fee for Club Accounts so you can access your funds when you need them.

Delay your first payment. Vehicle purchases or vehicle loans refinanced from another financial institution can have a first payment due date as far out as 60 days.

Loan Relief Options. If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim. Click here to fill out a claim form.

Skip a loan payment. We will allow up to three skip payments per year with no charges, not to exceed one every three months. Please note that loans with an APR of 18%, First Mortgage, Share Secured and PLOCs are ineligible for skip payments. Click the button below for our online form or call (503) 656-0671 to get started.

THINGS TO KNOW

CLOSURES & HOURS

Visits to open branches are by appointment only. Our Call Center and ATM network remain open. We plan to reopen our branches for regular visits when it is safe to do so.

For everyday transactions with our Call Center staff please give us a call at (503) 656-0671. To schedule an appointment at a branch for transactions that cannot be completed online, over the phone, or through an ATM/ITM please call the corresponding phone number below:

Branch Availability ITM? Drive-Up? Night Drop? ATM?
Canby By Appt | (503) 496-3583 Yes Yes Yes
Oregon City By Appt | (503) 496-3581 Yes Yes Yes Yes
Sandy By Appt | (503) 496-3584 Yes Yes Yes Yes
Happy Valley By Appt | (503) 496-3582 Yes Yes Yes
McLoughlin Video Teller Only Yes Yes Yes
Molalla Video Teller Only Yes Closed Yes
West Linn Closed Closed Yes
Willamette View Closed Closed Yes

Appointments are available Monday-Friday 9:00 a.m. – 5:30 p.m. and Saturday 9:00 a.m. – 1:00 p.m.

Click the button below to view additional ways that you can remotely conduct business with Clackamas.

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