Lost or Stolen Cards

Report lost or stolen cards immediately.

To report a lost or stolen card call (503) 722–9100 or (877) 457–4134; press "1" to login to your account, then press "7" and follow the prompts.

Replacement Cards

Once you report a lost or stolen card, a letter and an Affirmation form will be sent to your mailing address. Please complete the Affirmation form and mail it back to us in the envelope provided. You can also come by any of the branches and drop the form off or you can fax the form to (503) 722–2826.

Once we receive the completed form you will receive your new card in 7–10 business days.

Help for Victims of Identity Theft or Fraud

If you are a victim of identity theft or fraud, you will need to file a police report and alert each of your credit card providers right away. Visit the Federal Trade Commission (FTC) website for additional guidance and assistance. The FTC is the central collection point for victims of identity theft, and they can answer numerous questions, as well as provide addresses and contact information for credit card companies.